Privacy Policy

Embrace Wellness Haven Pty Ltd – Privacy Policy

1. Introduction

This Privacy Policy describes how Embrace Wellness Haven Pty Ltd collects, uses, and protects your personal information. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal information such as your name, contact details, booking information, and health information (if disclosed). We may also collect information about your use of our services.

3. How We Use Your Information

We use your information to provide you with our services, process payments, communicate with you, and improve our services. We may also use your information for marketing purposes, with your explicit consent.

4. Information Sharing

We do not share your personal information with third parties, except as required by law or with your consent.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to access, correct, and delete your personal information. Please contact us to exercise these rights.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

8. Data Retention

Embrace Wellness Haven Pty Ltd retains personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

Client health information, booking history, treatment records, and app usage data may be retained while your account remains active and for a reasonable period afterward in accordance with applicable Australian legal, health, taxation, and record-keeping requirements.

If you request deletion of your account or personal data, we will take reasonable steps to securely delete or de-identify your information unless we are required by law to retain certain records.

Some technical, backup, or security data may remain in secure archived systems for a limited period before permanent deletion.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected]

You may request access, correction, or deletion of your personal information at any time by contacting us at [email protected].

Last Updated: May 2026